![]() ERR_SSL_VERSION_OR_CIPHER_MISMATCH: You'll encounter an SSL version or cipher mismatch error when the Transport Layer Security (TLS) protocol version used by the website server is older or it's using RC3 ciphers.When that doesn't happen, website visitors will encounter the certificate transparency required error code. ERR_CERTIFICATE_TRANSPARENCY_REQUIRED: The CA must add all SSL certificates to Certificate Transparency (CT) logs.SHA-1 was proven insecure in 2017, and now SHA-2 has become the standard hashing algorithm. NET::ERR_CERT_WEAK_SIGNATURE_ALGORITHM: The weak signature algorithm error is a result of using the SHA-1 signature hashing algorithm by the SSL CA.ERR_CERT_COMMON_NAME_INVALID: This error occurs when the domain name mentioned in the SSL certificate doesn't match the website's domain name.NET::ERR_CERT_AUTHORITY_INVALID: The website's SSL certificate is either self-signed or from an untrustworthy certificate authority (CA).But often, the message will also include one of the following error codes. To help you do this, we have guides on updating Windows 11, updating Windows 10, updating macOS, updating a Chromebook, updating Ubuntu, and updating iPhones and Android phones too.Ī privacy error on Chrome typically appears as a "Your connection is not private" message accompanied by a red warning symbol. Even if this doesn't fix the issue, you should still keep the device software up to date. So it's a good idea to update your device to the latest operating system version. Privacy errors can also be triggered by outdated system software. If you are using Safari and want to delete your data, click on "History" in the top menu and select "Clear History." You can then select "all history" from the drop-down and hit the "Clear History" button. Then, check the boxes next to "Cookies and Site Data" and Cached Web Content," and click "Clear." Next, select "Cached Images and Files" from the list, and click "Clear Now" to clear Edge's cache and cookies.įirefox users will have to click on the hamburger icon and navigate to Settings > Privacy & Security > Cookies and Site Data > Clear Data. Similarly, in Edge, click the three-dot menu icon, then navigate to Settings > Privacy, Search, and Services > Choose What to Clear. Next, select "All time" from the time range drop-down and check the boxes next to "Cookies And Other Site Data" and "Cached Images And Files." Finally, click on the "Clear data" button. To clear the cache on Chrome, click the three-dot menu icon, then navigate to More Tools > Clear Browsing Data. ![]() To fix this, you need to clear your browser's cache and cookies. But sometimes, this cache can become corrupted or outdated, which could hamper a browser's ability to verify a website's SSL certificate properly. Your web browser's cache stores temporary data from the websites you visit. An Incognito window is known as an InPrivate window on Edge and a Private window on Firefox and Safari. ![]() ![]() So ensure all extensions are disabled before you open the webpage in Incognito. Remember, while all extensions are disabled by default in Incognito mode, there is an option to enable them. Then, you can disable all extensions in the regular mode and switch on one extension at a time to find the culprit. Or, in the worst-case scenario, a malicious actor has compromised the website server. There can also be other issues, such as a mismatch between the actual domain of the webpage and the domain mentioned in the certificate. For example, if the certificate has expired, is invalid, or is not set up correctly, the browser deems the website unsafe. ![]() Related: How To Troubleshoot Internet Connection Problems Why Is My Connection Not Private?Ī problem with a website's SSL certificate can cause your connection to be not private. This information is then shared with the website server that uses its private key to decrypt it, following which both can safely communicate without worrying about someone intercepting the data. Once satisfied with the SSL certificate details, the browser generates a random session key and uses the public key included in the certificate to encrypt it. It's a digital certificate that verifies the identity and security of a website and includes information such as the domain name, the organization name, the issuing authority, the certificate expiry date, and a public key. To create an encrypted connection with a website, a web browser, such as Chrome or Firefox, first attempts to verify that website's SSL certificate. ![]()
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